Contact us

Contact us Please complete the form and we will respond accordingly. Alternative contact methods are also listed below.

IMPORTANT:
- If your query relates to Open or the NEPO Portal (e.g. forgotten login details) you should contact us using the contact details shown below the form.
- If you want to know how to supply NEPO and its Member Authorities, please visit the Suppliers section of the website which provides information on how to register.

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Technical Support

For NEPO Portal technical support (e.g. password resets):
Ticketing system: proactisservicedesk.kayako.com
Urgent telephone: 0330 005 0352

For Open technical support (e.g. account creation and access):
Contact us: https://open-uk.org/contact

FIND OUT MORE ABOUT US

Other ways to contact NEPO

CONTACT DETAILS

For NEPO Portal general support (e.g. tender opportunities)
Email: portal@nepo.org

For NEPO Portal technical support (e.g. password resets):
Ticketing system: proactisservicedesk.kayako.com
Urgent telephone: 0330 005 0352

For Open technical support (e.g. account creation and access):
Contact us: https://open-uk.org/contact

General enquiries:
Email:  hello@nepo.org
Tel: 0191 638 0040 

FIND US

NEPO, Northern Design Centre, Abbots Hill, Baltic Business Quarter, Gateshead, NE8 3DF

Our office hours are:
08.30 to 17.00 Monday to Thursday
08.30 to 16.30 Friday

CONNECT WITH US