Contact us

CONTACT US

Please complete the form and we will get back to you.

IMPORTANT:
- If your query relates to Open or the NEPO Portal (e.g. forgotten login details) you should contact us using the contact details provided in the Technical Support section of this page
- If you want to know how to supply NEPO and its Member Authorities, please visit the Suppliers section of the website which provides information on how to register.

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Technical Support

For technical support regarding Open (e.g. password resets):
Email: open.support@nepo.org
If urgent telephone 0191 638 0040

For technical support regarding the NEPO Portal (e.g. password resets):
Ticketing system: proactis.kayako.com
If urgent telephone 0330 005 0352

FIND OUT MORE ABOUT US

VIEW OUR SOLUTIONS ABOUT NEPO

Other ways to contact NEPO

Get in touch

For Technical Support regarding Open (e.g. password resets)
Email: open.support@nepo.org

For Technical Support regarding the NEPO Portal (e.g. password resets)
Ticketing system: proactis.kayako.com
Email: Click here
Tel: 0330 005 0352

NEPO General Enquiries:
Email: h ello@nepo.org
Tel: 0191 638 0040

Our Complaints Policy:
You can also view our complaints and compliments policy to find out how we respond to feedback.

Find us

NEPO, Northern Design Centre, Abbots Hill, Baltic Business Quarter, Gateshead, NE8 3DF

Our office hours are:
08.30 to 17.00 Monday to Thursday
08.30 to 16.30 Friday

Connect with us

@NEPOprocurement
NEPO