Contact us

Contact us Please complete the form and we will respond accordingly. Alternative contact methods are also listed below.

IMPORTANT:
- If your query relates to the NEPO Portal (e.g. forgotten login details) you should contact Proactis using the contact details shown below.
- If you want to know how to supply NEPO and its Member Authorities, please visit the Suppliers section of the website which provides information on how to register on the NEPO Portal.
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NEPO Portal Helpdesk

For technical support regarding the NEPO Portal (e.g. password resets):
Ticketing system:  proactis.kayako.com
If urgent telephone 0330 005 0352

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Other ways to contact NEPO

CONTACT DETAILS

For Technical Support regarding the NEPO Portal (e.g. password resets)

Ticketing system: proactis.kayako.com 
Email: ProContractSuppliers@proactis.com 
Tel: 0330 005 0352

For all other queries
Tel: 0191 261 3940

Email: portal@nepo.org

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NEPO, Guildhall, Quayside, Newcastle upon Tyne, NE1 3AF

Our office hours are:
08.30 to 17.00 Monday to Thursday
08.30 to 16.30 Friday

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