Contact us

Contact us Please complete the form and we will respond accordingly. Alternative contact methods are also listed below.

IMPORTANT:
- If your query relates to Open or the NEPO Portal (e.g. forgotten login details) you should contact us using the contact details shown below the form.
- If you want to know how to supply NEPO and its Member Authorities, please visit the Suppliers section of the website which provides information on how to register.

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Technical Support

For technical support regarding Open (e.g. password resets):
Email: open.support@nepo.org
If urgent telephone 0191 638 0040

For technical support regarding the NEPO Portal (e.g. password resets):
Ticketing system:  proactis.kayako.com
If urgent telephone 0330 005 0352

FIND OUT MORE ABOUT US

Other ways to contact NEPO

CONTACT DETAILS

For Technical Support regarding Open (e.g. password resets)
Email: open.support@nepo.org

For Technical Support regarding the NEPO Portal (e.g. password resets)
Ticketing system: proactis.kayako.com 
Email: Click here
Tel: 0330 005 0352

NEPO General Enquiries:
Email:  hello@nepo.org
Tel: 0191 638 0040 

 

FIND US

NEPO, Northern Design Centre, Abbots Hill, Baltic Business Quarter, Gateshead, NE8 3DF

Our office hours are:
08.30 to 17.00 Monday to Thursday
08.30 to 16.30 Friday

CONNECT WITH US