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- If your query relates to Open or the NEPO Portal (e.g. forgotten login details) you should contact us using the contact details provided in the Technical Support section of this page
- If you want to know how to supply NEPO and its Member Authorities, please visit the Suppliers section of the website which provides information on how to register.
For technical support regarding Open (e.g. password resets):
If urgent telephone 0191 638 0040
For technical support regarding the NEPO Portal (e.g. password resets):
Ticketing system: proactis.kayako.com
If urgent telephone 0330 005 0352